For customers leveraging the Pillar co-pilot (the in-app interview guide/scorecard), it's helpful to understand how the "final score" is derived. For example, in our default scoring view below, how does clicking various emojis in an interview (heart, thumbs up, etc) like this...

...translate into a 10-point scale of numerical scores like these?:

The answer is that the numerical score is a weighted average where a 10.0 is a 100% (perfect score out of the available points submitted). Further, below are the number of points each score (emoji click) is "worth":

Heart = 3 pts

Thumbs up = 2

Thumbs down = 1

Flag = 0

Scenario 1:

If an interviewer reacted to 3 questions with three hearts, that's 9 points, and 9 is the maximum number of points out of three ratings. 9/9 = 1.0 = 100% = 10.0

Scenario 2

In the sample interview guide pasted on top above, you can see the interviewer scored 3 questions: a thumbs up (2pts), a heart (3pts) and thumbs down (1pt), respectively.

This means 2+3+1 = 6pts in total that the candidate earned. Since there were 3 questions asked there were still a total of 9pts possible (3 hearts). So you divide 6/9 = .67 = 67% = 6.7

The total score of this candidate across both interviews (scenarios) is simply the average of the two interviewer's scores. (10.0 + 6.7) / 2 = 8.4

For the sake of further clarification, here's a example scoring calculator you can leverage.