Installation
To use Pillar on Zoom, you must link your Zoom account.
Go to Pillar.hr/zoom and navigate to your organization.
Click the Add to Zoom button.
You will be redirected to Zoom to complete the installation.
Uninstallation
Login to your Zoom account and navigate to the Zoom App Marketplace.
Click Manage > Installed Apps or search for the Pillar app.
Next to the Pillar app, click the uninstall button.
Usage
Record Interviews on the Fly
Pillar allows you to capture any of your meetings for coaching and analysis. To begin recording, a meeting as a Pillar interview, follow these instructions:
From a Zoom meeting, click the "Apps" button at the bottom of the window.
Open the Pillar app.
To capture the meeting as a Pillar interview, click the "Start Interview" button.
Select a role and candidate.
Click the "Start Interview" button.
Here's a quick video demonstrating the above steps:
Within the Pillar app, you will be redirected to the meeting agenda. In the top left corner of the Zoom window, a "Live on Pillar" banner will appear, indicating the meeting is being captured. After the meeting ends, a recording and insights will be available in Pillar.
Guided Conversation
Pillar suggests core competencies to cover with your candidates. As you are interviewing, check off core competencies to help guide your conversation and ensure a consistent interview process.
Join a meeting scheduled via Pillar or begin capturing a meeting.
If you have not already, click the "Apps" button at the bottom of the Zoom window and open the Pillar app.
In the meeting agenda, there will be a list of core competencies. Each of these core competencies should be evaluated with the candidate during your conversation. To indicate that a core competency has been discussed, simply click the item to check it off.
Capture Highlights
Leave notetaking behind. Pillar allows interviewers to capture any moment of an interview as a highlight. At the end of the interview, all of the highlights will be extracted into shareable videos to help guide your decision-making.
Join a meeting scheduled via Pillar or begin capturing a meeting.
If you have not already, click the "Apps" button at the bottom of the Zoom window and open the Pillar app.
At the bottom of the Pillar app window, click the "Create Highlight" button.
(Optional) Enter a title and label the highlight with one or more core competencies.
Click the "Submit" button.
A "Highlight Captured" toast message will appear. Shortly after the meeting ends, all of the highlights created during the meeting will be available on Pillar.
Accessing Pillar Through Your Zoom Desktop App:
You can access the Pillar app from the zoom desktop app, the apps can be located in the top right hand corner.
Once you click on the apps tab in the top right hand corner you will see all of the zoom apps, including Pillar.
If you click on Pillar, you will be able to view your account.
Troubleshooting
Having issues? Please review some of our commonly reported problems or contact us.
My highlights are not being created
Please make sure somebody is talking when you click the "Create Highlight" button. Behind the scenes, Pillar is looking for the current speaker to extract what was being said at the time of capture.
When I open the app, I see a "Get Pillar" button
If you see the following message, it means your organization is not using Pillar:
Want interviews that sparkle? Get Pillar ✨
We would love to change the way you interview! Schedule a Demo with us.
When I open the app, I see a "Contact Support" button
If you see the following message, it means your organization is using Pillar, but they must add you as a user before you can use the Zoom app.
Your company is using Pillar, but you have not been invited yet.
Contact us, and we will help get you set up.
The app is not working
If the app is not working or acting strangely, please try to refresh it. Inside the Pillar app, you can simply right-click and click "Reload" as you would on a web page.